INTERNATIONAL POSTAGE

International shipments via Australia Post and Fedex. Shipping costs are dependent on the estimated parcel weight, with shipping and handling costs ranging between $20.00 and $80.00.

Please note, any applicable taxes or duties are the responsibility of the buyer. If your item is returned to us due to non payment of duties taxes, an additional shipping fee will be incurred by the buyer if a second shipment is requested.

Re-delivery fees apply if you enter an incorrect address as checkout and request to have the item resent.

US CUSTOMERS - Shipping to the United States – Duties & Taxes

We ship globally from Brisbane, Australia — including to the United States. For U.S. customers, please note:

• Import duties & taxes

All orders shipped from Australia to the United States may be subject to U.S. import duties, taxes or customs fees, regardless of order value. These charges are set by U.S. customs and your local authorities.

Due to recent changes to U.S. import regulations and the removal of the USD $800 de minimis threshold, a 10% handling fee will now be applied at checkout for orders shipping to the United States.

This fee ensures that all duties, taxes, and associated import costs are covered in advance, allowing your order to be shipped Delivery Duties Paid (DDP). As a result, you will not incur any additional charges upon arrival, everything is taken care of upfront for a smooth and seamless delivery experience.

Orders will be dispatched via Australia Post or FedEx, depending on your location within the United States, to provide the most reliable and efficient service available.

AUSTRALIA WIDE POSTAGE

$9.95 flat rate shipping Australia-wide.
Please allow up to 7 days for delivery.

If you require faster shipping, please get in contact via hello@nocturna.com.au & we will try to accommodate your request.

Please ensure you enter correct address details as Nocturna holds no responsibiliy for loss or theft of mail that may occur due to incorrect address. Nocturna takes supreme care in the packing of our products to ensure safe delivery.  If a breakage has occurred during postage, please contact us within 7 days of purchase via our contact form or via email hello@nocturna.com.au. 

Please provide photo evidence of the breakage for return consideration.