All our candles are handmade to order. Please allow up to 12 days for delivery.
For our customers in USA/Canada, you can purchase instore or online via Cos Bar Labs stores.
For our customers in France, you can purchase instore or online through our Paris stockist, Springsioux.
For our customers in Switzerland, you can purchase instore or online through our Zurich stockist, Evelyne-M.
International shipping for other countries is via Australia Post and is a flat rate of $25.00, delivered within 12 days. All taxes and customs charges are the responsibility of the customer and are not included in the cost of your order. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Nocturna is not responsible for any additional taxes and customs charges that may be requested during the shipment of your order.
AUSTRALIA WIDE POSTAGE
Complimentary shipping Australia-wide.
All our candles are handmade to order. Please allow up to 7 days for delivery.
If you require faster shipping please get in contact via firstname.lastname@example.org & we will try to accomodate your request.
Please ensure you enter correct address details as Nocturna holds no responsibiliy for loss or theft of mail that may occur due to incorrect address. Nocturna takes supreme care in the packing of our products to ensure safe delivery. If a breakage has occurred during postage, please contact us within 3 days of purchase via our contact form or via email email@example.com. Please provide photo evidence of the breakage and of the unlit wick for return and exchange/refund consideration.